Yes, FREE shipping is available for all orders over $19 to all USA customers (this includes Hawaii and Alaska). Orders under $19 incur a $8 shipping & handling fee.Our bikes typically ship the same or following day after the order is placed. (*Provided the bike is not backordered) Once shipped you can expect your bike within 1-5 business days. When your bike ships you will receive a tracking number via email for a more exact delivery date.
If you need to expedite shipping, please contact our Customer Service team, M-F 8:00 AM- 5:00 PM (Central time) at 1-855-966-6872 to discuss what options may be available.
*Backordered bikes will be identified on our website and will ship on a first ordered. first shipped basis when they return to stock.
At this time, due to high holiday order volumes and shipping timeline constraints, woom bikes USA has temporarily suspended sales outside of the US.
If you have any questions about shipping, feel free to contact us:
We accept all major credit cards. If you would prefer to place your order over the phone, just give us a call at 855-966-6872.