Shipping

We offer free UPS Ground shipping in the USA (including Hawaii and Alaska). 

woom Now Offers Expedited Shipping Options

We offer guaranteed two-day delivery anywhere in the continental U.S. for $40 per bike.

Bike orders must be placed by noon Central Standard Time, and the two-day arrival applies to business days (excluding holidays). Additionally, woom will offer the option of next-day delivery for $75.

Exact transit times vary by state, and some customers may receive their orders sooner, but a customer who, for example, orders a bike on Monday by noon CST and chooses free two-day shipping is guaranteed to receive their order by the end of the day Wednesday. If ordered Monday afternoon, delivery is guaranteed on Thursday; if ordered Saturday or Sunday, delivery is guaranteed on Wednesday of the following week.

Customers who choose expedited, next-day shipping will receive their orders in one business day. For example, if a customer orders a bike on Monday by noon CST, the delivery is guaranteed to be made by the end of the day Tuesday. If ordered Monday afternoon, delivery is guaranteed on Wednesday; if ordered Saturday or Sunday, delivery is guaranteed on Tuesday of the following week.   

Shipping to Canada 
woom’s new shipping rates do not apply to Canadian customers, but all woom bike models are available on amazon.ca for quick delivery without duties or tariffs.

If you have any questions about shipping, feel free to contact us: 

855-966-6872

usa@woombikes.com

Monday-Friday 8am to 5pm

Payment Options

We accept all major credit cards. If you would prefer to place your order over the phone, just give us a call at 855-966-6872.