Shipping

Domestic Shipping Rates and Times

Temporary Delays

Due to a backlog from high demand for our bikes we are now processing new orders in any where from 2-12 business days. Please see individual bikes for more specific time estimates. We should be back to shipping same day or next day starting May 14. Thank you for your understanding.

 

After April 14 then

  • Orders placed by 12 noon CST on a business day ship same day.
  • Orders placed after 12 noon CST on a business day ship same or next business day.
  • Orders placed on a non-business day ship on next business day.

In the U.S. bikes travel via Free UPS Ground 1-4 business days shipping.
Saturdays, Sundays or Holidays are non-business days

Shipping times appear in the UPS map below.

Expedited USPS 3 Day Shipping

For those who live in states with 4, or 5 day delivery times a 3 day option will be offered at check out for an additional charge.

Woom 1, 2, 3: Additional $45 per bike. The $45 is non refundable.

Woom 4, 5, 6: Due to package size we do not ship Expedited USPS 3 day.

International Shipping

We ship internationally but due to the expense there are no returns or exchanges accepted.

Canada; For WOOM 1, 2, 3, 4 and 5 to Canada we have partnered with DHL Express delivering your bike in 3-5 days and there are no duties and tariffs. The shipping costs is $100 per bike all inclusive. You will not pay any duties or tariffs.  We estimate 4-7 business days travel time.

Australia, Mexico, Hong Kong and Singapore; We ship USPS at $90 per bike for Woom 1, 2, and 3. (We do not ship Woom 4, 5, or 6 to these locations). Any additional duties, tax, or tariffs that may be owed when your bike arrives would be your responsibility to pay. We do not have an estimate of any possible fees. Shipping time should be 6-10 Business Days.

Other International Destinations; The paragraph above also applies to all other international destinations but with a minimum rate of $150 per bike. For other locations please email us at USA@woombikes.com with your exact shipping address for more accurate quote. We will then update our website to accommodate your destination.  

You may also make your purchase through Woombikes in Europe or Woombikes in Taiwan for more international options.

 

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