Bike Availability & Pre-Order Update
Whether you are new to the woom brand or have been a long time fan, you probably know the demand for kids bikes has skyrocketed this year. We’ve spent the past few months perfecting our pre-order process for the best customer experience possible!
There are currently two statuses a bike model can have on the site: available for pre-order and out of stock. Please see the steps below for each of the two scenarios mentioned.
If the bike model is currently available for pre-order
You will see this button:
Next steps:
• Check the estimated delivery time (located below the red “add to cart” button).
• Once you have selected the bike model, color, and quantity, click “add to cart”.
• Proceed with the checkout process as normal. We will send you a confirmation email once you have completed the checkout process and a shipping confirmation once your order has shipped.
Please note that some bike models may not have all colors available. In this case, the red button will change to ‘Notify Me When Available’ if the color you have selected is out of stock.
Bike model is out of stock and not currently available for pre-order
You will see this button:
Next steps:
• Check wait times! Bike pre-order and delivery dates vary by model and are subject to change. Click here to learn more.
• Subscribe for restock notifications for the specific bike model you are interested in. Scroll down to the bottom of this page or click ‘Bikes’ in the navigation bar.
• Once your bike is available, we will send an email to you with instructions on how to pre-order.
Questions? Click here for FAQs about the pre-order process.
Once you have signed up to get notified, you can also sign up to receive weekly updates about wait times by entering your email here.
